20/20 Reports

Top 20 performance insights from the last 20 days

Select Call Types

Choose which types of calls to include in your reports. At least one type must be selected.

Available Reports

Select a report to view the top 20 results from the last 20 days based on Call Performance Scores.

Happy Customers

The happiest 20 customers in the last 20 days

Satisfied Customers

The most satisfied 20 customers in the last 20 days

Difficult Customers

The most difficult 20 customers in the last 20 days

Professional Agents

The 20 most professional calls in the last 20 days

Empathy Check

The 20 best examples of empathy in the last 20 days

Longest Calls

The 20 longest calls in the last 20 days