Inquire about one of our pre owned vehicles, press 2.

Hello. My name is Andrew. I'm working in sales department. How can I help? Hello. My name is Henry. I was wondering if I could Hello. Hello. I was wondering if I could possibly book an appointment to come and visit yourselves this afternoon.

My wife and I are looking to change our car. We've got a growing family, and we're currently tied into a PCP with a different

car company that are looking to transition, transition, and and we're we're just basically looking to gather a bit more information about what stock you have. We'd probably be going down the pre pre owned route.

Okay.

What car have you got at the moment?

Pardon?

What car do you have at the moment? I've got a Skoda Carrock.

That's

absolutely fine. What time do think you'll be coming in, Henry? Do you have anything around

sort of 02:45?

Let's have a look.

Thank you.

Yeah. Yeah. That'll be fine. Yeah. Yeah. 245. That's fine. What was your surname, Henry? My surname's House.

House. Yeah. Was there any particular sort of car you were thinking of?

Not quite. I think already.

What? Pardon?

Because you've if you've got a Carrock, they're they're reasonable size, aren't they? Yeah. They are reasonable size. I think, essentially, we're in a situation where we're

we're expecting our third child,

and that all

they will be relatively close in age, quite young.

And so we're looking for something that would be sort of easily able to accommodate

three car seats, basically, ideally in ideally in the back. So

I think from from from what what we've looked at so far, it's the sort of Toran

slash

Sharan type thing.

But we'd be open to

open to looking at what you have and sort of discussing,

you know, if you've got any different ideas as to what would work well for that sort of side of the family. Yeah. That is always the difficulty getting the

the because there's not many cars made I know. With with

And the three items. Across the bat. No. Because of the that's why I was worried when you were saying about the

because if you've already got a Carrot.

I'll I'll try to look and see if we've even got any surrounds or tour rounds within our company.

I I don't think I've even got one here on-site. That's why I mentioned it. Oh, I see. Okay. Yeah. I'm not trying to turn you away, but I don't wanna No. No. That was thing. We haven't even got anything here. You know? Yeah. That's the thing. It probably where where you need to see it really, I guess.

Yeah. The only tour around I can see,

but in our whole company

Mhmm. Is

in a used one. There's one with six and a half thousand on. It's called a family petrol automatic.

That's on a '20 so that's from 2022,

and that's £28,637.

Mhmm.

And in Chirant,

which is the, you know, the slightly bigger one. Yes. Yeah. Yeah. We don't have any in the whole company because they haven't made

one of those for a while.

So is that is so early? About three years ago. Is that is that stainless to say on Humber.

Touran, you can still can

still get made,

but they're just limited new,

but they're just limited

limited amounts of them. Let me just have a look and see if we've got any new ones.

It's probably the pre pre owned that we're interested in

Yeah. Rather than any Are

you financed? Because if you're a finance customer,

if it's

if you're looking at one,

you know, like, it it would be better for you financially

to go for a new one than, say, that used one that that I claimed in the area. I don't it's I don't know. I'm I know what you're saying.

Obviously, in the longer term, it's not.

And so so, obviously, we'd need to think about our own cash flow and things like that. But

if we can if we'd be in the if we'd be able to buy

you know, it might be more affordable for us to to buy a

a pre owned upfront, if you know what I mean.

Yeah. Okay.

Yeah. No. No. That's fine. Just I mean, we're probably that's a bit further down the line. That decision, I suppose, is mostly we're interested in

seeing the cars at this stage. So you need to We don't have either a Touran or a Chelan on-site.

If you wanted to see one

Yeah. You would need to call the Bristol branch. Oh, yeah. Okay. Who are let me just remind you. I know where they are in Bristol. Yeah. Yeah. Because they're the only ones out of all our Volkswagen sites who have have one,

like a a used one to show.

I see. Do they do they still have that one?

It's it's showing available on their stock list at the minute.

And that's a tour run, you said? Tour run. Yeah. They've got a 22 plate. I can tell you the license plate if it helps you. You're gonna call them. No.

Maybe. It depends on whether we can get across to Bristol today.

Yeah. Yeah. Yeah. Of course. A different day. Yeah. I'm not trying to be unhelpful, but if you come over, it's gonna well, I can't even show you one. No. No. It's more helpful to know that you don't have them. Otherwise, I think we would just point if we turned up and then there's nothing to look at. Yeah. Yeah. Yeah. Exactly. But, yeah, they've got they've got one there if you wanna look at the sizes.

Yeah.

And like I said, that's 28,637

pounds, but it's it's very low mileage.

6,000, you said?

Yeah. Six and a half thousand. That's Yeah. Yeah. It's a low mileage one. Fine.

Well, I'll go and have a think then. Maybe we'll hold off the appointment this afternoon if that's okay just because

Yeah. Yeah. If there's not yeah. There's no point, really, is there? No. No. No. Not not really. But I appreciate you having The only real yeah. The only real thing we could show you is a

like a if in use, like a Tiguanal space,

which is a seven seater, but the

they aren't

you know, there's I think it's like the inside of a corroc, really.

I know what you mean. We were almost we did almost consider that one when we're buying this car. Yeah. Yeah.

Yeah.

I think we're probably we're sort of awkwardly looking for probably something with more the more brief space to go with it as well, which I appreciate the big one does have a reasonable brief, but not not significantly bigger than what we have currently.

Right. Okay.

I guess my if I can just have two minutes of your time.

Terms the

in terms of

transitioning across to a different company,

we're we're we're we're

in a PCP.

Look. We bought the car up from you on a PCP from SKODA.

Mhmm. And we are still within this sort of PCP period. Is

there a

if we were many years into the I think we're think we're it's been to the third year of that PCP,

and I think it was a sort of a five year agreement. So I don't know. Into the third year of that.

No. I mean, you're you're probably in the zone where, you know, you could make it happen to change. You wouldn't be a negative ex Yeah. Yeah. Yeah. That's that's our understanding as well. But just in terms of the sort of making that happen practically,

is that a case of we we have to sort of stall out with

sort of Scodar essentially first? Or if you're transitioning from, like

okay. How would that work? Let's let's say If I had if I had a tour around here to show you Yeah. I would have a look at whatever SKODA

I'd have a look at your Croc, and I'd call our SKODA branch and get them to value it for us. Okay.

Okay? Then the car would go to them, then they would pay it off, and then we'd just set you up on your new new agreement.

Okay.

Yeah. So any equity would obviously go to you, and that would go into your new agreement.

But, yeah, you can, yeah, you can take it. You can essentially buy any brand on the PCP.

It just helps if the person you're buying from can sell that car on again. So if you came to us and you had a BMW or something we don't have BMW in our group. So we would struggle, or we might have to go outside the company where you wouldn't necessarily

get such a good valuation as you would within within the company. But if you come with Mon Motors

Yeah. Then we've got SKOVA, say, Volkswagen.

You know, we've got the

we we specialize

in

the Volkswagen Group Yeah. Cars. So

yeah. Yeah. But that's sort of theoretically, that's how we We can look at yeah. We we can look after the whole thing. Yeah. You facilitate the sort of the per essentially, the the sale of ours of our current car Exactly. Something new. Yeah. Exactly.

Fine. Okay. That's helpful to know. Yeah. What I'll do then is we'll we'll probably get in touch with your so so I mean, did so they're just you said there's no Sharons within the whole company.

So is that a Not at the moment. No. No.

But then there's one tour around. And there's one tour around. Okay.

And do you do you represent VW in the Southwest? Is that how it works? Yeah. We're kind of like Bristol,

Gloucester, you know, this sort of corner of the country.

Yeah. But there I think there's no other dealerships as such, VW dealerships in the Southwest

in that area. Of course, there are. Yeah. Yeah. So I don't really know that. Swindon

Swindon are a different franchise group. And if you look further Southwest,

you know, there are people like Tompkins who, you know, you know, that's just yeah. If you go closer

Yeah. A bit north. You'd to look on the the main Volkswagen sites,

you know, and put in a search area of, say, a 100 miles, and then,

yeah, you'd see everything within all the Volkswagen

used cars. But I but I suppose my question is there's no others within the Bristol and Bath area. Like, you you have your own area, the franchises. No. No. That's what I mean. I didn't just look at this garage. That's why I found that one at Bristol that you can see. Yeah. Okay. But no. That's helpful. Alright. No. Thank you for your time. Is that okay? Yeah. Well, yeah, no problem. To take your details in case we get a tour running? Or

Don't worry. I mean, we can we can check your stock.

Yeah. Of course. I'll probably do it that way.

Okay.

Yeah. No problem. I mean, I'm happy to I yeah. I'll we'll do that, and then I'll we'll we'll we can get

get back in touch.

I don't mind. Yeah. You can take my details. But then if get if you get something like that, a a tour run or a, then we would come look. Okay.

So it's Henry House. What is your phone number?

0778607786.

905-2225.

No. It's absolutely fine.

Okay, Henry. Thanks for your call, and good luck. All the best now. Thank you. No worries.

Bye.